Donna’s Devoted Health Care, LLC

Effective Date: March 2026

Donna’s Devoted Health Care, LLC (“DDHC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information when you visit our website, contact us, or request services.

Personal Information

This may include:

• Name

• Phone number

• Email address

• Mailing address

• Information related to care services or inquiries

Communication Information

If you communicate with us via phone, email, or SMS, we may collect:

• Phone numbers used for communication

• SMS messages or communication records related to service coordination or inquiries

Website Usage Information

When visiting our website, we may automatically collect certain information such as:

• IP address

• Browser type

• Pages visited

• Device information

• Cookies or similar technologies used to improve website functionality

How We Use Your Information

Donna’s Devoted Health Care, LLC uses collected information to:

• Respond to inquiries and service requests

• Coordinate caregiving services

• Communicate with clients, families, and caregivers

• Send appointment reminders or service updates

• Provide billing or administrative notifications

• Improve our website and services

• Maintain safety, security, and regulatory compliance

SMS Communication

If you provide your phone number and consent to receive SMS communications, we may send messages regarding:

• Caregiver scheduling updates

• Service coordination

• Appointment reminders

• Billing notifications

• Client care communications

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying:

STOP

For assistance, reply HELP or contact our office directly.

Who We Share Personal Information With

Donna’s Devoted Health Care, LLC does not sell, rent, or share personal information for marketing purposes.

We may share personal information only when necessary for business operations, including:

• Secure scheduling or communication software providers

• Billing or administrative service providers

• When required by law or legal obligation

• To protect the safety and rights of clients, employees, or the public

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take security seriously, no internet transmission or storage system can be guaranteed to be completely secure.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze site traffic, and optimize website performance.

Users may disable cookies in their browser settings if they prefer.

Third-Party Links

Our website may contain links to external websites. Donna’s Devoted Health Care, LLC is not responsible for the privacy practices of those websites.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or company practices. Updates will be posted on this page with the revised effective date.

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